TERMS & CONDITIONS
Last Updated on [DATE]
These Terms & Conditions ("Terms") govern your access to and use of [STUDIO NAME]'s ("we," "our," or "us") website at [WEBSITE URL] (the "Website"), and any services, consultations, or products offered through it. By accessing or using the Website, or by engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.
---
1. About Us
[STUDIO NAME] is an interior design studio based in [LOCATION]. For any questions about these Terms, please contact us at [CONTACT EMAIL].
---
2. Use of the Website
You agree to use the Website only for lawful purposes. You must not:
- Use the Website in any way that could damage, disable, or impair its functionality
- Attempt to gain unauthorised access to any part of the Website, our systems, or related networks
- Copy, reproduce, or distribute any content from the Website without our prior written consent
- Use any automated system (bots, scrapers, etc.) to access the Website without permission
We reserve the right to restrict or terminate your access to the Website at our discretion, without notice, if we believe these Terms have been violated.
---
3. Intellectual Property
All content on the Website — including text, images, logos, graphics, design work, photography, and branding — is the property of [STUDIO NAME] or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our express written permission, except where explicitly permitted (for example, in connection with a purchased digital product, as set out in Section 6 below).
---
4. Services and Consultations
4.1 Enquiries and Consultations
Submitting an enquiry or booking a consultation does not guarantee engagement of our design services. Any project undertaken will be subject to a separate, signed agreement outlining scope, fees, timelines, and deliverables specific to that project.
4.2 Service Availability
We reserve the right to accept or decline any project enquiry at our discretion. Availability, pricing, and project timelines are subject to change and will be confirmed directly with you prior to engagement.
---
5. Purchases (Digital Products & Templates)
If we offer digital products, templates, or other downloadable goods for sale through the Website, the following terms apply:
5.1 Licence, Not Ownership
When you purchase a digital product or template, you are granted a limited, non-exclusive, non-transferable licence to use that product for your own business or personal use, as described on the product listing. You do not acquire ownership of the underlying design, code, or intellectual property.
5.2 Permitted Use
Unless otherwise stated, you may not resell, redistribute, sublicense, or share purchased digital products with third parties, including uploading them to other marketplaces, sharing them in private groups, or providing them to clients as a stand-alone product.
5.3 Payment
All prices are listed in [CURRENCY] and are subject to change without notice. Payment must be made in full at the time of purchase via our designated payment processor, [PAYMENT PROCESSOR NAME].
5.4 Refunds
Due to the digital nature of our products, all sales are final and non-refundable once access to the product has been granted, except where required by applicable consumer protection law. [ADJUST TO MATCH YOUR ACTUAL REFUND POLICY.]
---
6. User Content
If you submit content to us (such as testimonials, project photography for case studies, or feedback), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display that content for marketing and promotional purposes, unless you tell us otherwise in writing.
---
7. Third-Party Links and Services
The Website may contain links to third-party websites or make use of third-party platforms (such as booking software, payment processors, or email marketing tools). We are not responsible for the content, accuracy, or privacy practices of any third-party sites or services, and your use of them is subject to their own terms and policies.
---
8. Disclaimer of Warranties
The Website and its content are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of any content on the Website. Interior design advice, inspiration, or content shared on the Website is provided for general informational purposes and does not constitute a binding design recommendation unless agreed within a separate signed project contract.
---
9. Limitation of Liability
To the fullest extent permitted by law, [STUDIO NAME] shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website, our services, or any digital products purchased through it. Our total liability for any claim arising under these Terms shall not exceed the amount paid by you, if any, for the relevant product or service.
Nothing in these Terms excludes or limits liability for matters which cannot lawfully be excluded or limited under applicable law, such as death or personal injury caused by negligence.
---
10. Indemnity
You agree to indemnify and hold [STUDIO NAME] harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Website or our products.
---
11. Privacy
Our collection and use of personal information is governed by our [Privacy Policy](#) ("Privacy Policy"), which forms part of these Terms by reference.
---
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. The most current version will always be posted on this page with a revised "Last Updated" date. Continued use of the Website following any changes constitutes your acceptance of the updated Terms.
---
3. Governing Law
These Terms are governed by and construed in accordance with the laws of [JURISDICTION, e.g., England and Wales], without regard to conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [JURISDICTION].
---
14. Contact Us
If you have any questions about these Terms, please contact us:
**[STUDIO NAME]**
Email: [CONTACT EMAIL]
Address: [STUDIO ADDRESS]
Website: [WEBSITE URL]
---
*This document is a general template intended as a starting point and does not constitute legal advice. Studios should review applicable local consumer protection and e-commerce laws and consider a legal review before publishing these Terms on a live website, particularly the sections relating to digital product licensing and refunds.*
PRIVACY POLICY
Last Updated on May 1st, 2026
This Privacy Policy explains how [STUDIO NAME] ("we," "our," or "us") collects, uses, discloses, and protects personal information when you visit or interact with our website at [WEBSITE URL] (the "Website"), or otherwise communicate with us. We are committed to protecting your privacy and handling your personal information responsibly, in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other relevant privacy legislation.
If you have any questions about this Policy or how we handle your information, please contact us at [CONTACT EMAIL].
---
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information you provide to us directly, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via our payment provider — see Section 4)
- Any information you submit through contact forms, consultation requests, newsletter sign-ups, or correspondence with us
### 1.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain technical information about your device and browsing activity, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed, time spent on pages, and referral source
- Time zone and general location (derived from IP address)
We collect this information using cookies, log files, web beacons, pixels, and similar tracking technologies. See Section 6 for more detail.
### 1.3 Information from Third Parties
We may receive limited information about you from third-party platforms we use to operate our business, such as our website host, email marketing provider, payment processor, or scheduling tools, where you have interacted with us through those platforms.
---
## 2. How We Use Your Information
We use the information we collect to:
- Process and fulfil orders, bookings, or consultation requests
- Communicate with you, including responding to enquiries and providing customer support
- Send confirmations, updates, and service-related communications
- Send marketing communications where you have given consent (and which you may opt out of at any time)
- Improve our Website, products, and services through analytics
- Detect, investigate, and prevent fraud or misuse of our Website
- Comply with legal, regulatory, or tax obligations
---
## 3. Legal Basis for Processing (UK/EU GDPR)
Where the UK GDPR or EU GDPR applies, we rely on the following legal bases to process your personal information:
- **Contract** — to fulfil an order or provide a service you have requested.
- **Legitimate Interests** — for purposes such as Website improvement, security, and fraud prevention, balanced against your rights.
- **Consent** — for marketing communications and the use of non-essential cookies.
- **Legal Obligation** — to comply with applicable laws, including tax and accounting requirements.
You may withdraw consent at any time by contacting us at [CONTACT EMAIL].
---
## 4. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties who support the operation of our business, including:
- **Website hosting platform:** [e.g., Showit / Squarespace / WordPress]
- **Payment processor:** [e.g., Stripe / PayPal / ThriveCart]
- **Email marketing platform:** [e.g., Flodesk / Mailchimp]
- **Analytics tools:** [e.g., Google Analytics]
- **Scheduling software:** [e.g., Calendly / Acuity], if applicable
These providers only access the information necessary to perform their function and are contractually obligated to protect it.
We may also disclose personal information where required to comply with a legal obligation, court order, or lawful government request.
---
## 5. International Data Transfers
Your information may be transferred to, and processed in, countries outside your country of residence, including the [COUNTRY WHERE STUDIO IS BASED]. Where this occurs, we take steps to ensure your information remains protected to an equivalent standard, including through:
- Standard Contractual Clauses approved by the UK or EU
- Adequacy decisions where applicable
- Contractual data protection commitments from our service providers
---
## 6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Recognise your device and browser
- Remember preferences
- Analyse Website traffic and usage patterns
- Support advertising, where applicable (e.g., Meta/Instagram advertising tools)
You can control or disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain parts of the Website.
We do not use advertising data to build detailed individual profiles beyond what is necessary for the purposes described above.
---
## 7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required to meet our legal, tax, or accounting obligations. When information is no longer required, we will securely delete or anonymise it.
---
## 8. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
---
## 9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Restrict or object to certain processing activities
- Request a copy of your information in a portable format
- Withdraw consent at any time
- Lodge a complaint with a relevant data protection authority (e.g., the UK Information Commissioner's Office at [ico.org.uk](https://ico.org.uk), or your local equivalent)
To exercise any of these rights, please contact us at [CONTACT EMAIL].
If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale or sharing of personal information. We do not sell personal information.
---
## 10. Children's Privacy
Our Website is not directed at children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected information from a child, please contact us so we can delete it promptly.
---
## 11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies independently.
---
## 12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The most current version will always be posted on this page with a revised "Last Updated" date. Continued use of the Website following any changes constitutes acceptance of the updated Policy.
---
## 13. Governing Law
This Policy is governed by the laws of [JURISDICTION, e.g., England and Wales]. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of [JURISDICTION].
---
## 14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
**[STUDIO NAME]**
Email: [CONTACT EMAIL]
Address: [STUDIO ADDRESS]
Website: [WEBSITE URL]
---
*This document is a general template intended as a starting point and does not constitute legal advice. Studios should review applicable local privacy laws and consider a legal review before publishing this Policy on a live website.*